Coronavirus Information and Precautions
This situation is evolving rapidly as new information becomes available. We will update this page as quickly as possible if our policies and procedures change due to updates from CDC, CMS, CDPH, and local health departments.
We are currently creating plans to thoughtfully and carefully begin the process of getting to a post COVID-19 “normal”.
This process is anything but easy. While some states may be reopening businesses, schools, and recreational opportunities
based upon geography, community spread, and trends, multi-level retirement communities like ours (with Independent Living, Assisted Living (licensed) and Skilled Nursing & Rehabilitation), will have a different reopening schedule because we care for older adults who are most vulnerable to COVID-19.
Throughout this process we will continue to follow and maintain compliance with all CDC guidelines as well as mandates for all state and local departments, including the Long Beach Health Department, while balancing resident social engagement with quality of life.
The health, well-being of our residents and staff remain our top priority. Employees are screened (temperature taken) twice a day, all visitors and personal caregivers are screened upon entering the community and residents are screened upon returning from appointments outside of the community. Staff continuously sanitize common areas and residents are encourage to use the hand sanitizer that is provided at the community.
Bixby Knolls Residential Living Residents:
All meals continue to be served to the residents in their apartments.
Activities are limited to small groups and participants are required to wear masks and practice social distancing.
Bixby Knolls Assisted Living Residents:
All meals continue to be served in the residents’ apartments.
Family visits are encouraged in the outdoor patio area.
Our activities staff have small group activities (no more than 10 residents at a time) and mask wearing and social distancing is practiced.
Bixby Knolls Skilled Nursing & Rehabilitation Center Residents:
Our activities staff continue to coordinate small group and one on one activities with our residents.
We now have the ability to schedule FaceTime visits for residents and their families, please contact us at 562-426-6123 to set up a time.
The health and well-being of our residents, family members, and staff is of the utmost importance to us. For this reason, we are closely monitoring coronavirus (COVID-19) spread and following the recommendations of the Centers for Disease Control (CDC). In addition to our prevention measures, we are also actively preparing our communities to provide care and support for our residents and team members for an extended period of time should a quarantine become necessary.
Many standard infection control and safety protocols are already in place as a part of our standard flu prevention plan. However, because of the risks associated with COVID-19, we are proceeding with an abundance of caution to protect our communities.
Links to CDC resource pages:
- 2019 Novel Coronavirus Situation Summary
- What you need to know about 2019 Novel Coronavirus Fact Sheet
- What to do if you are sick with 2019 Novel Coronavirus Fact Sheet
- Prevention & Treatment
Link to state health department page: